Customer Review: I don't disagree that Creveling's book is a challenging read, but I do think it's a worthwhile and reasonably comprehensive text on the topics. Many of the methods presented require a certain level of sophistication to execute correctly. If you don't understand the material, maybe you shouldn't be... more info
Customer Review: These disciplines are what take a company from "Good to great". The book is intense and filled with priceless intelligence that can make your organization a global force and remind you that only hard work and efficacy will get you there.
Customer Review: My version was photo copied and anything besides the text was nearly impossible to read. I returned it. Amazon should state that its not printed but photo copied. Note to dude running Xerox machine: try using the halftones on non-text. Oh ya, book was ok at best.
Customer Review: First my background: I am relatively new (but not entirely new) to Six Sigma and lean methodologies. I am well-versed in a number of different processes related to software development and related activities. I have nearly three decades of experience in commercial software research and development.... more info
