Customer Review: The book hasn't been used yet for our group discussion at work, but I've looked through it and I'm excited about the book. Its easy to read and understand.
Customer Review: "Hotel Operations Management" takes a comprehensive look at all aspects of hotel management. The coverage of all departments of a hotel is extensive and contemporary. The authors bring industry experience to the book making the information usable and practical. The book is extremely... more info
Customer Review: I manage the front desk at a full service hotel. I wanted one book to help me better understand the managers in the rest of the hotel and how they and their departments function. This is it. It is very detailed in my own area, and really does a nice job of showing how all the parts in a hotel... more info
Customer Review: If you know nothing, I mean nothing, about restaurants operations and management this book is for you. Hi, my name is Raed Halaseh and I have been a professional Civil Engineer for the last 20 years. Six month ago I have decided to get into the hospitality business, namely the Franchise... more info
Customer Review: The authors made the legal issues easy to understand. I was out there looking for a such book for a long long time, and this is the book. This book helpes me to be prepared for some potential legal matters that I may have to face in a complicated casino hotel environment. I had a great opportunity... more info
