Customer Review: Everything about this amazing guide is RIGHT from it's convenient size to its comprehensive content. If you know what you need to measure, you'll find the right tool for it here and even if you don't know what to measure, it'll tell you. Just fantastic. A treasure. Useful tip. It's a great resource... more info
Customer Review: The Six Sigma Memory Jogger is a compact comprehensive reference guide for Six Sigma work. I ordered 12 of them for my team at work. When shipped, loose in a box with not enough packing material to stabilize the books, they arrived battered. Amazon was quick to send a second order and I have to... more info
Customer Review: This book is a great little addition to my briefcase as it is portable and has some really good info on ISO 9001 that can be understood by the layman.
Customer Review: Michael Brassard and Diane Ritter have a gift for communicating important stuff in plain English. It's a rare gift in the Six Sigma world, and one that's been sorely needed. If you are wondering what Six Sigma is about, and it you want to use its ideas to make good changes in your organization, this... more info
Customer Review: Existing book (The Memory Jogger 9000) is refercence to ISO 9000:1994 version. With the new release of ISO 9000:2000, is there any plan to revise this book in order to reflect the requirement of ISO 9000:2000? When will the new book be published? How to order the new edition of this book? Please... more info
