Customer Review: I can't believe I was only introduced to this in a graduate level class, under the humble (and quite vague) disguise of "modern enterprise systems". That said, this book has tremendous applications beyond IE courses. Astonishing and empowering...and I hope it really catches on for those who can... more info
Customer Review: My first exposure to this superbly written text was in a Design of Experiments class given by a PhD in Applied Statistics. The text and lecturer combination was one of the few times I have been able to completely follow all of the statistical topics presented. 'Undertanding Industrial... more info
Customer Review: Who knew that a quarter inch flimsy pamphlet-like text looking suspiciously like a children's book (except that there's a not-so-children's picture included) could be so revealing, insightful, and frankly, inspiring. I awe at the Japanese culture for promoting the demonstrated thinking in a men's... more info
