Customer Review: Understanding that completely eliminating crises is impossible, the authors of this book lay out a model any company can use to limit both duration and the magnitude of the crisis. This model ensures the major objectives of a company's business are not derailed during a crisis or series of crises.... more info
Customer Review: I enjoyed reading this a year ago, and recently bought a copy as a gift. I remembered it as a "light" read, but it's really fairly long. The authors give you a memorable perspective on how there are completely different ways of viewing decisions - appeal to consensus; appeal to facts; appeal to... more info
Customer Review: Crises aren't limited to computer breaches, hurricanes, and tsunamis. Unfortunately, more crises have occurred in the past few years than in the 20 years before that. Too many organizations react to crisis instead of making crisis management a part of its organization like human resources and... more info
Customer Review: Mitroff and Bennis' _The Unreality Industry_ is about the nature of unreality and how the manufacturing of unreality is taking over America. Needless to state, TV is the primary medium of unreality, with the disconnected, a-historical context which it presents its news and entertainment material.... more info
Customer Review: This book is well concieved, but obviously written by someone who has an academic background. The author cites lots of facts and examples, but never really takes the "how to" steps I'd expect from someone who has actually done what he's writing about.
I'd recommend Blindsided by Bruce Blythe... more info
Customer Review: I ordered this book with great hopes. The author correctly states that superior thinking skills are the foundation of creating a lasting competitive advantage. However, within the first few pages Mr. Mitroff uses an example of the Make-a-Wish Foundation's decision to grant a young man's wish to... more info
Customer Review: Mitroff and Kilmann offer an eye-opening and elegant means of typing scientific thinkers. This has import in that it clariefies the fact that there are a variety of types of scientists, indicating that there are alternate forms of science, rather than one.
They clearly present their concepts which... more info
Customer Review: this is an excellent book on crisis management. not only is it useful for businesses, but i feel it is a good book to live life by. even if you're not into business, the final section on the media and how it creates unreality is worth it's weight in gold. i highly recommend this book.
