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Business Process Management, Second Edition: Practical Guidelines to Successful Implementations
from Butterworth-Heinemann
Price: $39.55
Customer Review:
Overall, this is a very good process management book. As a consultant and BPM trainer, I often recommend this book to my classes. It provides a newcomer to Business Process Management a structured "how to" approach for applying Business Process Improvement step-by-step.
The first 18 chapters... more info
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Customer Rating:
4.5 / 5.0
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