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When Fish Fly: Lessons For Creating a Vital and Energized Workplace From the World Famous Pike Place Fish Market
from Hyperion
Price: $13.57
Customer Review:
We make our profit off of the products we market...what we sell is our service. A culture of customer service first, and seperating our company from the pack needs to be driven from the top down...but it is the line managers that have to most influence on our customer facing associates. When fish... more info
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Customer Rating:
4.5 / 5.0
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