Customer Review: I bought this for my son who is a first time manager at a fast food chain of restaurants. He says it has helped him learn a lot and is putting the things in the book to good use with his team. He feels that he has learned a lot and will definately use what he has learned from this book.
Customer Review: This handbook was my best friend during some very difficult management years. I would often refer to it when dealing with some sticky problem, and I was always impressed with the "common sense" approach. The brief scenarios and the page or two devoted to the problem was all I ever had time for. I... more info
Customer Review: As a long time student of presidential politics from George Washington to George W. Bush, I have studied how power has influenced political trends and election results. The Albrights have provided a "bottom up" view of how political trends influence presidential elections -- as well and the role... more info
Customer Review: This book is the perfect addition to anyone's book collection...especially a chocolate lover!! The history facts, photos, receipes, and all the little things to read thru out the book are pure reading enjoyment!!