Customer Review: "Gemba" is a Japanese word meaning "'the real place' where real action occurs: where products are developed ... and made, and where services are provided. [Improvement] should be focused [in gemba] where they'll do the most good." Software developers and testers: enjoy reading a quality... more info
Customer Review: For 25 years I have been teaching high level engineers and directors at Honda, Mitsubishi Fuso, Mazda and a host of auto part manufacturers. Kaizen is a mythical term in modern day business practices. Japan's ability to produce high quality products across the board stems foremost from the from... more info
Customer Review: 1. Japan has gained world economic power through five phases: a) large-scale absorption of technology imported from the US. b) A productivity-drive that strongly supported mechanization, automation, and robotic usage. C) A countrywide quality improvement devotion, set forth by Dr. Demming. D) A... more info
