Customer Review: Herzlinger points out that, unlike most other markets, health care is controlled by third-parties (insurers). Further, the absence of information that can help consumers choose also hobbles their role. Most health care costs are incurred by people suffering from chronic diseases. Unfortunately,... more info
Customer Review: The human & economic value of "consumer control" as a guiding light for efforts to put right a system that has gone very wrong is impossible to overestimate. This concept, whose origins are deeply rooted in the values of our nation, has served as the battle cry of the disability rights movement... more info
Customer Review: This book not only gives the mechanics of accounting for non-profits, but more importantly, provides tools for financial and resource decision-making. A must for non-profit managers!
