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Customer Service Training 101: Quick and Easy Techniques That Get Great Results
from AMACOM
Price: $14.93

Customer Review:

This is a quick easy to read book. I was able to implement some of the games into a Customer Service presentation and the class really enjoyed the games. I highly recommend the book.

Customer Rating:
4.5 / 5.0

Click here for more information

Buy from: Canada Germany France United Kingdom

Award Winning Customer Service: 101 Ways to Guarantee Great Performance
from AMACOM
Price: $12.21

Customer Review:

As a small business owner this book has been an invaluable resource.
It is full of practical, easy to implement advice for both employees and managers.
If you want to be your customer's #1 choice and give great service, this is the must buy book!

Customer Rating:
5.0 / 5.0

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Buy from: Canada Germany France United Kingdom

Customer Service 201: Managing Your People to Be Their Best
from Bull'sEye Publishing
Price: $19.95

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Soft skills, hard sell.(people skills as important as technical skills for professional success): An article from: Techniques
from Association for Career and Technical Education
Price: $5.95

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Customer Service 101: Basic Lessons to Be Your Best
from Bull'sEye Publishing
Price: $11.01

Customer Review:

Customer Service 101: Basic Lessons to Be Your Best by Renee Evenson is a must-have for all areas of customer service.

Evenson gives clear and basic rules for outstanding customer service. It starts with the realization that no business could exist without its customers. Then, subject by subject,... more info

Customer Rating:
4.0 / 5.0

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I, a Leaf
from AHA and More Press

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Making a great first impression: teaching your students how to make a great first impression means that you are also teaching them important life skills.(Cover story): An article from: Techniques
from Thomson Gale
Price: $9.95

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Customer Service Training 101
from Amacom Books

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Buy from: Canada Germany France United Kingdom

Award-Winning Customer Service
from Amacom Books

Click here for more information

Buy from: Canada Germany France United Kingdom

10.

Award-Winning Customer Service
from Amacom Books

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Buy from: Canada Germany France United Kingdom

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