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1.Customer Service Training 101: Quick and Easy Techniques That Get Great ResultsCustomer Service Training 101: Quick and Easy Techniques That Get Great Results
from AMACOM
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2.Award Winning Customer Service: 101 Ways to Guarantee Great PerformanceAward Winning Customer Service: 101 Ways to Guarantee Great Performance
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3.Customer Service Management Training 101: Quick and Easy Techniques That Get Great ResultsCustomer Service Management Training 101: Quick and Easy Techniques That Get Great Results
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4.Customer Service Training 101: Quick and Easy Techniques That Get Great ResultsCustomer Service Training 101: Quick and Easy Techniques That Get Great Results
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5.Customer Service 101: Basic Lessons to Be Your BestCustomer Service 101: Basic Lessons to Be Your Best
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6.Customer Service 201: Managing Your People to Be Their BestCustomer Service 201: Managing Your People to Be Their Best
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7.[no image]Soft skills, hard sell.(people skills as important as technical skills for professional success): An article from: Techniques
from Association for Career and Technical Education
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8.Award Winning Customer Service: 101 Ways to Guarantee Great Performance [Paperback]Award Winning Customer Service: 101 Ways to Guarantee Great Performance [Paperback]
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9.Customer Service Training 101: Quick and Easy Techniques That Get Great Results [Paperback]Customer Service Training 101: Quick and Easy Techniques That Get Great Results [Paperback]
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10.Customer Service Training 101: Quick and Easy Techniques That Get Great Results [Paperback]Customer Service Training 101: Quick and Easy Techniques That Get Great Results [Paperback]
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