Customer Review: This is a voluminous text, that goes into a lot of details about operations management. Many practical, line management issues. Where you, as a manager, or perhaps as a small business owner, have to confront gritty details. For example, if you are in a large manufacturing company, 6 sigma is a well... more info
Customer Review: This book gave me an opportunity to discover a diferent view of the operations management. The development of my career in the company where I've been working for the last five years increases my knowledge and experience to manage a munltinational company.
Customer Review: Although the content in general is the same the case studies presented on this version of the book is different from the cases on the US version.
Customer Review: For a person with some business process experience, no great process improvement findings/insight can be found in this book. A bit dissapointed on this book. The information was pretty basic.
Customer Review: Seller had to send it priority to cover up for really late shipment, even though it was expedited shipping. Item had unexpected water damage to it.
Customer Review: If you're looking for a graduate textbook, Production & Operations Analysis by Nahmias is your essential text. I'm in a PhD program now, and I found Nahmias' book most helpful. But while I was in an MBA program, I used this POM book by Chase et al. I think the fact that it's on an eigth edition... more info
