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1. Perfect Phrases for Performance Reviews : Hundreds of Ready-to-Use Phrases That Describe Your Employees Performance Perfect Phrases for Performance Reviews : Hundreds of Ready-to-Use Phrases That Describe Your Employees' Performance
from McGraw-Hill
Price: $9.95

Customer Review:
as a new nurse manager writing performance reviews would have been extremely difficult without this book it helped tremendously

Customer Rating:
3.5 / 5.0


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2. Perfect Phrases for Customer Service: Hundreds of Tools, Techniques, and Scripts for Handling Any Situation (Perfect Phrases) Perfect Phrases for Customer Service: Hundreds of Tools, Techniques, and Scripts for Handling Any Situation (Perfect Phrases)
from McGraw-Hill
Price: $9.95

Customer Review:
This book provides a solid foundation for customer interactions anywhere. It is straightforward, easy to read and a valuable tool to help staff deal, particularly, with difficult customers.

Customer Rating:
3.5 / 5.0


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3. Perfect Phrases for Setting Performance Goals : Hundreds of Ready-to-Use Goals for Any Performance Plan or Review Perfect Phrases for Setting Performance Goals : Hundreds of Ready-to-Use Goals for Any Performance Plan or Review
from McGraw-Hill
Price: $9.95

Customer Review:
we bought this and 2 other related books to help my wife with her employee performance reviews. before i use to just help her out but since her team grew and our schedules were just to hectic, i didn't have time to help her out. so this and the two other related books helped a lot.

Customer Rating:
3.5 / 5.0


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4. Performance Management Performance Management
from McGraw-Hill
Price: $10.17

Customer Review:
When searching for a fair and sustainable performance management system this book brings all about the need mindset behind that system. As for my experience this is what many companies are waiting for. And also employees! They are key to make it happen and this book shows what parts of behavioural... more info

Customer Rating:
4.0 / 5.0


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5. The Complete Book of Perfect Phrases Book for Effective Managers (Perfect Phrases) The Complete Book of Perfect Phrases Book for Effective Managers (Perfect Phrases)
from McGraw-Hill
Price: $17.21

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6. The Manager s Guide to Performance Reviews The Manager's Guide to Performance Reviews
from McGraw-Hill
Price: $10.17

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7. Complete Idiot s Guide to Dealing with Difficult Employees Complete Idiot's Guide to Dealing with Difficult Employees
from Alpha

Customer Review:
i first purchased this book when having difficulty with a co-worker. i've since used this book as a small business owner and even, on occasion, when i've consulted with someone dealing with difficult employment situations. it's important that we all get along and work effectively. when we're not, we... more info

Customer Rating:
5.0 / 5.0


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8. How to Manage Performance : 24 Lessons for Improving Performance (The McGraw-Hill Professional Education Series) How to Manage Performance : 24 Lessons for Improving Performance (The McGraw-Hill Professional Education Series)
from McGraw-Hill
Price: $7.95

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9. The Complete Idiot s Guide(R) to Consulting The Complete Idiot's Guide(R) to Consulting
from Alpha

Customer Review:
I too am a consultant with over 10 yrs full time, medical device / regulatory consulting. I must disagree w/ the one somewhat negative review. I too have a degree w/ minor in business, but I found much in the book that is useful. True, there is "nothing new under the sun" (including this quote --... more info

Customer Rating:
4.5 / 5.0


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10. [no image] Perfect Phrases for Customer Service
from MCGRAW-HILL BOOK COM

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