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 Robert L. Shook (11 - 20)

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11.Hardball: High-pressure selling techniques that workHardball: High-pressure selling techniques that work
from Morrow
Price: $9.96

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12.The Customer Rules: The 14 Indispensible, Irrefutable, and Indisputable Qualities of the Greatest Service Companies in the WorldThe Customer Rules: The 14 Indispensible, Irrefutable, and Indisputable Qualities of the Greatest Service Companies in the World
from McGraw-Hill
Price: $7.54

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13.Jackpot! Harrah s Winning Secrets for Customer LoyaltyJackpot! Harrah's Winning Secrets for Customer Loyalty
from Wiley
Price: $9.70

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14.I ll Get Back to You: 156 Ways to Get People to Return Your Calls and Other Helpful Sales TipsI'll Get Back to You: 156 Ways to Get People to Return Your Calls and Other Helpful Sales Tips
from Mcgraw-Hill
Price: $17.63

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15.Longaberger : An American Success StoryLongaberger : An American Success Story
from Unknown
Price: $3.59

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16.Predatory Marketing: What Everyone in Business Needs to Know to Win Today s ConsumerPredatory Marketing: What Everyone in Business Needs to Know to Win Today's Consumer
from Broadway
Price: $3.95

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17.Saving the World Entire: And 100 Other Beloved Parables from the TalmudSaving the World Entire: And 100 Other Beloved Parables from the Talmud
from Plume
Price: $7.95

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18.[no image]Ten greatest salespersons: What they say about selling
from Harper & Row

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19.The Greatest Sales Stories Ever Told: From the World s Best SalespeopleThe Greatest Sales Stories Ever Told: From the World's Best Salespeople
from Mcgraw-Hill
Price: $2.93

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20.The Shaklee StoryThe Shaklee Story
from Harpercollins
Price: $10.94

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