Customer Review: I must say that I really enjoyed this books presentation and evolution of the concept that it presented. I really have to say I had low expectations of this book. I really didn't believe in a lot of the claims of this book till I hit the first couple of exercises. You will really get to know... more info
Customer Review: I highly recommend this book. It is extremely practical, it gives excellent real life examples and provides a great set of tools to work though conflict. It is well written and easy to read in bite size portions.
Customer Review: There are quite a few books out there that address the subject of change but this one is a definite must read. Concise, informative, and results oriented. The practical applications are not only relevant in regards to business but in everyday living. This is the perfect book to read while traveling... more info
Customer Review: This is a nice quick read that puts office conflict into perspective and gives structure to working through to resolution and increased productivity. Recommended for anyone working through challenging situations.
Customer Review: The Top Performer's Guide to Speeches and Presentations is a nice little primer on its subject. It covers the basics of presentations that both novice and experienced speaker can utilize. Yet, it soars at times to more than the basics when it discuses how to include and develop your own personal... more info
Customer Review: As a trainer facilitator, finding a quality workbook to use for myself and with diverse participants is highly desirable. This workbook is loaded with excellent examples and easy to follow exercises. I liked the way the content is organized and progressively helped me to handle more complex... more info
