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Business Process Improvement Workbook: Documentation, Analysis, Design, and Management of Business Process Improvement
from McGraw-Hill
Price: $27.69
Customer Review:
I agree with other reviewers who question the designation "workbook." Actually, what we have here is a book which suggests the work which each reader must complete -- individually and in collaboration with others -- with regard to the documentation, analysis, design, and management of business... more info
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Customer Rating: 4.0 / 5.0

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