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Managing for Quality and Performance Excellence (with CD-ROM)
from South-Western College Pub
Price: $163.16
Customer Review:
Honestly, unless you want to pore through every major modern quality system (ie ISO, Baldridge) and amass the details of countless companies (from Ritz Carlton to SSM Health - yes, healthcare!), buy the book. Once you do, expect a tremendous return on this investment for an up to date, well... more info
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Customer Rating: 5.0 / 5.0

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