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21. Principles of Quality Costs: Principles, Implementation, and Use Principles of Quality Costs: Principles, Implementation, and Use
from ASQ Quality Press
Price: $78.75

Customer Review:
This book has really helped me to implement a good strategy at my company for improving our cost of poor quality as well as information on providing relavent information to key people!

Customer Rating:
4.5 / 5.0


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Buy from: Canada Germany France United Kingdom


22. Hotel Babylon Hotel Babylon
from Bantam Press

Customer Review:
I only listen to audio stories. This I gave up after 1 cd. Narrator was quite good but the story ok but not good enough to keep me concentrating on it I would day dream off. Good audio stories within 5 minutes they are action pacted and you don't even want to get out of the car at the end of your... more info

Customer Rating:
3.5 / 5.0


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Buy from: Canada Germany France United Kingdom


23. Hotel, Restaurant and Travel Law (Hotel, Restaurant and Travel Law) Hotel, Restaurant & Travel Law (Hotel, Restaurant and Travel Law)
from Delmar Cengage Learning
Price: $161.40

Customer Review:
The seller was very understanding when I purchsed the incorrect book and gave me a full refund. The book was sent in a timely matter despite my mispurchase.

Customer Rating:
5.0 / 5.0


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24. Services Marketing (6th Edition) (Prentice-Hall Series in Marketing) Services Marketing (6th Edition) (Prentice-Hall Series in Marketing)
from Prentice Hall
Price: $141.86

Customer Review:
This book will provide multiple and in-depth frameworks for thinking about and managing services and services marketing. Adding to the frameworks are real-world examples from leading edge companies. The authors' depth of knowledge shines through in fitting these examples within the frames giving the... more info

Customer Rating:
5.0 / 5.0


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Buy from: Canada Germany France United Kingdom


25. Marketing for Hospitality and Tourism Marketing for Hospitality and Tourism
from Prentice Hall
Price: $86.08

Customer Review:
This book is exactly what I needed. I bought through Amazon because the shipping was free and it ended up being cheaper than my University bookstore. Recommend for any hospitality students that have to have this book.

Customer Rating:
5.0 / 5.0


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Buy from: Canada Germany France United Kingdom


26. Discovering the Soul of Service: The Nine Drivers of Sustainable Business Success Discovering the Soul of Service: The Nine Drivers of Sustainable Business Success
from Free Press
Price: $19.88

Customer Review:

I recently re-read this book (1999) and Berry's previously published On Great Service (1996), curious to know how well they have held up since they were first published. My conclusion? Rock-solid. In fact, both books are even more relevant - and more valuable - now than they were when Leonard... more info

Customer Rating:
5.0 / 5.0


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27. Check-In Check-Out: Managing Hotel Operations (8th Edition) Check-In Check-Out: Managing Hotel Operations (8th Edition)
from Prentice Hall
Price: $69.33

Customer Review:
I bought this book to understand better the modern age in the hotel industry. I run a small hotel in Greece with my family and now we are building a new more up to date one. This book helped me to understand the hotel industry as a whole and the way it is changing. It covers with detail many issues,... more info

Customer Rating:
4.5 / 5.0


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28. The Warhol Economy: How Fashion, Art, and Music Drive New York City (New Edition) The Warhol Economy: How Fashion, Art, and Music Drive New York City (New Edition)
from Princeton University Press
Price: $12.21

Customer Review:
Completely redundant in that she mentioned only a handful of New York City's avante-garde. The book is interesting but limited in its discussion of the subject. Apparently she thinks that Charles and Ray Eames are brothers and that the MMA is now the Metropolitan Museum of Modern Art. I wouldn't... more info

Customer Rating:
4.0 / 5.0


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29. Foodservice Organizations: A Managerial and Systems Approach (6th Edition) Foodservice Organizations: A Managerial and Systems Approach (6th Edition)
from Prentice Hall
Price: $83.99

Customer Review:
Need text for course, but actually interesting content. Would recommend to those going into food service/management.

Customer Rating:
4.0 / 5.0


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Buy from: Canada Germany France United Kingdom


30. Milady s Standard Nail Technology (Milady s DVD Series) Milady's Standard Nail Technology (Milady's DVD Series)
from Milady Pub Corp
Price: $944.95

Customer Review:
I have just finished the nail tech course in my state using this book. Sadly, for being the standard textbook in the industry, the book is riddled with typos and mistakes.
They commonly say things like "course abrasive" instead of "coarse" and the review questions leave a lot to be desired. By... more info

Customer Rating:
3.0 / 5.0


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Buy from: Canada Germany France United Kingdom


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