Customer Review: Book was very helpful in giving me a basic understanding of telesales in general. I used a few of the principles in my sales team with great success.
Customer Review: I've seen it (and lived it) multiple times. An Exec kicks off a Lean Initiative and the company creates a Lean Enterprise. At first, its all about training, Kaizen Blitz, 5S, prototype cells and Kanbans. The focus is about 95% shop floor processes. But after a while, the program starts to stall.... more info
Customer Review: Excellent depiction of what truly environmentally conscious companies and individuals can and should do to help ensure sustainability of our planet for future generations. Stonyfield Farms and their CEO Gary Hirshberg provide an ever improving benchmark for making ecologically-minded decisions while... more info
Customer Review: I think that Vause is too verbose, using 5 lines of mediocre prose to explain what he could and should have explained in 1 line of good prose. I also think that he doesn't deal directly with the implicit, underlying assumptions of financial analysis. He definitely touches on these concepts, but... more info
Customer Review: the picture on the front cover is very nice. As far as the text goes, you are better off waiting for the movie. This is three or four pages of information drug out into a full book. Yikes.
Customer Review: The book is a useful overview of the management and administrative aspects of a commercial construction company. It is clearly written for a student or others considering entering the field. The organized presentation may clarify and refresh the thinking of a seasoned professional, but will provide... more info
Customer Review: The only way to be competitive in the world marketplace is to be much more efficient. In other words "lean and mean." Efficient at engineering, efficient at manufacturing and efficient at meeting/exceeding customer expectations are all keys to becoming more competitive. This book and their... more info
Customer Review: HS has once again written a compelling book. Same lines as Tushman: how to use new technology and profit from it - or how to use external resources and profit from them (cf. Teece, dynamic capabilities or resource based view of the firm, and knowledge based view of the firm)
Customer Review: Product Strategy for High technology Companies by Robert Cooper. I purchased the book with the intention of getting my professional certification in product management. The is extremely helpful in the area of product planning and development. It links the technology strategy of a company to its... more info