Customer Review: I started browsing the book, as is my habit whenever I buy a new book, with the idea of doing an in-depth reading later. But, the subject matter is so vividly covered, I could not. Here is a book I could not keep back until I completed the first 4 chapters in my first reading itself.
It all... more info
Customer Review: I ordered a Supply Chain management book and did not receive until almost a month later. I sent multiple e-mail inquiring about my shipment and not one was responded to. I tried to check the shipping itinerary number and that was incorrect as well. I do not encourage anyone to order from this... more info
Customer Review: Incredibly useful book. Every page is filled with a lot of good information and best practices. One of the greatest business books ever written. I have implemented the Six Disciplines into both of my companies and achieved great results. [...]
Customer Review: Mr. Ricketts has delivered a practical users guide for TOC in the service sector. It is a no-nonsense read that provides a structured intro to TOC and makes the leap to service sector eloquently. Don't be put off by intro, for those of us who have studied Dr. Goldratts work, it is an... more info
Customer Review: I think this book serves as a great aide for a team looking to implement a 5S program. It is easy to read, follow and comprehend the concepts across all levels of the organization. I especially appreciated the information on coping with resistance to the program. It was good training for my... more info
Customer Review: I was going to give this book four stars, but I was going to be unfair with it. This is not a guide to create a lean enterprise, it was not meant to be one and I was going to judge it as if it was. This is a great introduction to the Toyota Production System and lean philosophy, by nobody else... more info
Customer Review: I can't believe I was only introduced to this in a graduate level class, under the humble (and quite vague) disguise of "modern enterprise systems". That said, this book has tremendous applications beyond IE courses. Astonishing and empowering...and I hope it really catches on for those who can... more info
Customer Review: Honestly, unless you want to pore through every major modern quality system (ie ISO, Baldridge) and amass the details of countless companies (from Ritz Carlton to SSM Health - yes, healthcare!), buy the book. Once you do, expect a tremendous return on this investment for an up to date, well... more info
Customer Review: Have not received the product ... This is lousy! How do I get my money back? Principles of Operations Management (Purchased on 06/29/2008)
by Jay H. Heizer
Customer Review: I am preparing for LEAN certification by SME (Society of Manufacturing Engineering). I have built a library of LEAN and Six Sigma reference and training books. This book is useless.
If you need a pocket guide for mobility go with the The Lean Pocket Guide@ $7.95.
