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21. Operations Management Operations Management
from Wiley

Customer Review:
The book is as expected. I needed it for an Operations Analysis class and while it is rather informative, it is on par with most of the books I've seen about Statistical Analysis and Operations Management. So, while it's not spectacular, it's nothing to complain about either. The book presents the... more info

Customer Rating:
3.0 / 5.0


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22. What Is Six Sigma? What Is Six Sigma?
from McGraw-Hill
Price: $9.60

Customer Review:
While not the sort of book you want to spend an evening with, it is the sort of book for one to read, if one wants to help their company or organization stand above the competition. It takes the whole notion of quality in puts it in solid terms that can be analyzed.
In perhaps the most simple... more info

Customer Rating:
4.0 / 5.0


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23. Six Sigma Memory Jogger II: A Pocket Guide Six Sigma Memory Jogger II: A Pocket Guide
from Goal/QPC
Price: $12.21

Customer Review:
The Six Sigma Memory Jogger is a compact comprehensive reference guide for Six Sigma work.
I ordered 12 of them for my team at work. When shipped, loose in a box with not enough packing material to stabilize the books, they arrived battered. Amazon was quick to send a second order and I have to... more info

Customer Rating:
5.0 / 5.0


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24. Sales and Marketing the Six Sigma Way Sales and Marketing the Six Sigma Way
from Kaplan Business
Price: $17.82

Customer Review:
Sales and Marketing the Six Sigma Way is a great conceptual introduction to Six Sigma.
Six Sigma is most known as a quality control system for reducing manufacturing defects at companies such as Motorola and General Electric. This book explains how it can also be used to improve processes in... more info

Customer Rating:
4.5 / 5.0


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25. Lean Six Sigma : Combining Six Sigma Quality with Lean Production Speed Lean Six Sigma : Combining Six Sigma Quality with Lean Production Speed
from McGraw-Hill
Price: $26.37

Customer Review:
Yes, you cannot judge a book by it's cover, but this book did not deliver on my expectations. If you are a senior manager, this book is for you as the vast majority of the book covers how you need to structure your organization, but not much real discussion of Lean or Six Sigma. This book provides a... more info

Customer Rating:
4.0 / 5.0


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26. The Kaizen Pocket Handbook The Kaizen Pocket Handbook
from DW Publishing Co.
Price: $7.95

Customer Review:
Good reference panflet, clear and to the point
Provide clear and simple tools to explain some of the lean steps requiered.

Customer Rating:
4.0 / 5.0


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27. The Complete Idiot s Guide to Lean Six Sigma (Complete Idiot s Guide to) The Complete Idiot's Guide to Lean Six Sigma (Complete Idiot's Guide to)
from Alpha
Price: $13.57

Customer Review:
I purched this book (locally) based on some of the reviews that I read. I was extremely disappointed. This is a good book only if this your first ever on six sigma, lean six sigma, project management or other related topics. This is as basic and elementary as one can get in this topic. It lacks... more info

Customer Rating:
4.0 / 5.0


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28. The New Lean Pocket Guide XL The New Lean Pocket Guide XL
from MCS Media, Inc.
Price: $12.69

Customer Review:
The New Lean Pocket Guide XL is a great addition to our training materials. This larger size, new topics on Lean Office and Six Sigma, and most importantly, the numerous digital photos makes this book a benchmark in the industry. We distribute these in all our training sessions. We even discuss the... more info

Customer Rating:
5.0 / 5.0


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29. Essentials of Supply Chain Management, 2nd Edition Essentials of Supply Chain Management, 2nd Edition
from Wiley
Price: $23.07

Customer Review:
This book provides a good, concise overview that points the way for additional reading. It contains many useful tips and techniques. The case studies could have been more detailed.
Chapter 1 - A good briefing on the importance of getting the supply chain correctly aligned to the markets.more info

Customer Rating:
4.5 / 5.0


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30. Customer Service for Dummies Customer Service for Dummies
from For Dummies

Customer Review:
Customer Service For Dummies (For Dummies (Business & Personal Finance))
I have several of the dummy books and this is the best of the line that I have read. Whether you are already a professional or a beginner, this will give you tips and insights rarely considered. I would recommend it in... more info

Customer Rating:
5.0 / 5.0


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