Customer Review: I just visited Las Vegas and loved it, it was much better than I expected it to be after having toured all around Europe! I bought this book at the airport book store in Vegas as the assistant said that was the book everyone had been asking after. It was a fascinating and entertaining read, with... more info
Customer Review: The title may be a bit of an understatement - The Restaurant Manager's Handbook goes well beyond the basics of restaurant management, ultimately encompassing the entire scope of owning and running a full-service restaurant. In an industry where, as this book points out, a large percentage of... more info
Customer Review: This product is same as described in purchase. Delivery was very quickly and good conditions. I recommend this product and provider. Sincerely. Jose Pena
Customer Review: It is a right book to read especially before you are thinking to open a B&B. I intend to open an B&B in Europe during this year and this book really helped me to understand how to start and how to run a B&B. I am really looking forward to implement the ideas, tips and advices from this... more info
Customer Review: Ray Kroc's autobiography provides an interesting glimpse of the McDonald's system and it's development. The book is well written and interesting to read. Despite this, I do not recommend the book. It offers no wisdom or lessons learned to take away from the book besides Kroc's greatness. (Kroc never... more info
Customer Review: The book was of interest to me as an aviation writer. I found many of the points to be valid and well supported. However, the focus was far to narrow and was limited to infrastructure shortcomings. There was little attention paid to the failures of management and lack of vision. It tells part, but... more info
Customer Review: Very interesting and easy to read book. Shipping time and price were great also. If the book had been in a little better condition, I would have given it 5 stars.
I recently re-read this book (1999) and Berry's previously published On Great Service (1996), curious to know how well they have held up since they were first published. My conclusion? Rock-solid. In fact, both books are even more relevant - and more valuable - now than they were when Leonard... more info
