Customer Review: We used this book in my "Operations analysis"-class, and it's a great introduction to the subjects discussed. Some very basic probability for estimating values and descision theory. Some regression in addition to other forecasting methods. Good sections on linear and integer programming, and also... more info
Customer Review: The hardest aspect of supporting Excel users is finding answers for what Pivot Table users need to know for their creations. Well, this is the best and most essential book you could possibly get. I knew it was the most ideal when the trainers in the area I work wanted to use this book, and... more info
Customer Review: The Service Scorecard comprehensively explores the service environment and how performance measurement framework needs to be different given the challenges in measuring services. Most literature on performance measurement has focused on products which are tangible (and can more easily be subjected... more info
Customer Review: Make Success Measurable! is definitely becoming the Bible at work. Very well written, and Smith's ideas are well-supported. We've received positive feedback from clients, and we've expanded our client base because of this good word-of-mouth. I strongly recommend Make Success Measurable! It's as good... more info
Customer Review: THIS HAD BEEN A PRESCRIBED TEXT BOOK FOR STATISTICS IN MY MBA. I REALLY LOVED READING THIS BOOK. ENJOYED SOLVING THE PROBLEMS.
ABSOLUTELY NECESSARY FOR ALL STATISTICS STUDENTS AND PROFESSORS TO OWN. ARUN
Customer Review: This book is a great colection of essays by a brilliant thinker. In essays ranging from topics such as crime, education, psychology, and management, Ackoff manages to outline what systems thinking is truly about. Though I often did not agree with his prescriptions, the creative nature of his... more info
Customer Review: This is an excellent description of a tried and true process that has been verified through use with many clients. Managing desktop hardware and software assets is a must if a client is going to control cost and ensure that there are no unexpected and costly "true-ups" with Microsoft and other... more info
