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1. Gung Ho! Turn On the People in Any Organization Gung Ho! Turn On the People in Any Organization
from William Morrow
Price: $13.57

Customer Review:
We went GUNG HO at work. This was easy to read with clear concise examples on how to put this common sense advice to use. Peggy Sinclair and Andy Longclaw attempt to change their organization in order to save the company and town they live in. The story is a simple parable about how to motivate... more info

Customer Rating:
4.5 / 5.0


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Buy from: Canada Germany France United Kingdom

2. Don t Shoot the Dog!: The New Art of Teaching and Training Don't Shoot the Dog!: The New Art of Teaching and Training
from Bantam
Price: $10.88

Customer Review:
Please, tell me the author is not so uneducated that she doesn't know the difference between a reinforcer and a punishment! Holy Toledo! On page one she says, "A reinforcer is anything that, occurring in conjunction with an act, tends to increase the probability that the act will occur again." OK,... more info

Customer Rating:
4.5 / 5.0


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3. Learning to See: Value Stream Mapping to Add Value and Eliminate MUDA Learning to See: Value Stream Mapping to Add Value and Eliminate MUDA
from Lean Enterprise Institute

Customer Review:
Book info : 3rd edition published in 2003.
Pre required knowledge: SMED, Continuous Flow Manufacturing
Purchased price : USD 17,50
This book is a workbook, it does not handle a lot of theoretical stuff on LEAN. Also it relies on SMED and Continuous flow manufacturing and KANBAN, so... more info

Customer Rating:
4.5 / 5.0


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4. The Fifth Discipline Fieldbook The Fifth Discipline Fieldbook
from Doubleday Business
Price: $23.10

Customer Review:
Peter M Serge, The Fifth Discipline Fieldbook
To quote the first few paragraphs at beginning of book:
Among the tribes of northen Natal in South Africa, the most common greeting, equivalent to "hello" in English, is the expression: Sawu bona. It literally means, "I see you." If you are a... more info

Customer Rating:
5.0 / 5.0


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5. The Big Book of Customer Service Training Games (Big Book) The Big Book of Customer Service Training Games (Big Book)
from McGraw-Hill
Price: $16.47

Customer Review:
This book was full of fun and easy games. I was able to implement the games while conducting a customer service class. The participants enjoyed the games and it really made the class move along quicker and I received the participation I was looking for. Great for small groups.

Customer Rating:
4.5 / 5.0


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6. The Big Book of Humorous Training Games (Big Book of Business Games Series) The Big Book of Humorous Training Games (Big Book of Business Games Series)
from McGraw-Hill
Price: $14.71

Customer Review:
I purchased this for my husband and also thought I could use it too. It is not humorous and there is not one game that I thought was useful. I fell really ripped off.

Customer Rating:
4.5 / 5.0


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7. When Generations Collide: Who They Are. Why They Clash. How to Solve the Generational Puzzle at Work When Generations Collide: Who They Are. Why They Clash. How to Solve the Generational Puzzle at Work
from Collins
Price: $11.16

Customer Review:
An excellent and easy read with plenty of real-life examples that demonstrate the writers' experiences while lecturing, mentoring and
consulting with businesses.

Customer Rating:
4.5 / 5.0


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8. The Restaurant Manager s Handbook: How to Set Up, Operate, and Manage a Financially Successful Food Service Operation 4th Edition - With Companion CD-ROM The Restaurant Manager's Handbook: How to Set Up, Operate, and Manage a Financially Successful Food Service Operation 4th Edition - With Companion CD-ROM
from Atlantic Publishing Company (FL)
Price: $50.37

Customer Review:
this is a solid, almost academic, handbook. it's points you toward the things you need to figure out but you'll still need to get additional information on your local regulations. personnaly, it discouraged me from opening a buisness at this time.

Customer Rating:
5.0 / 5.0


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9. Telling Ain t Training Telling Ain't Training
from ASTD Press
Price: $30.30

Customer Review:
Excellent book for all trainers. Many useful concepts and I especially like the parts about how our brian processes information. It's fun and easy to read and more importanly, a lot of what is written is based on lots of research. So the stuff in there is validated. I used this as a complement to... more info

Customer Rating:
5.0 / 5.0


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10. Coaching for Improved Work Performance, Revised Edition Coaching for Improved Work Performance, Revised Edition
from McGraw-Hill
Price: $11.53

Customer Review:
As a certified Life Coach and State Farm Agent this book is a MUST HAVE for any leader who wants to understand and improve workplace performance. Buy it already!

Customer Rating:
4.5 / 5.0


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