International Concierge Congress

Date:  27 January - 1 February 2012
Venue:  Sheraton Park Lane Hotel
Location: London

This will be the first time since 1975 that the Union Internationale des Concierges Hotels (Les Clefs d’Or) has chosen London as the venue for its annual congress. 
On 30 January the Sheraton Park Lane Hotel will host a forum of top concierges and leading experts from the hospitality industry. Discussions will focus on the role of hotel concierges, highlighting strategic, operational, marketing and technological advances in the hospitality industry. 
InterContinental Hotel Group Chairman, David Webster will give the keynote speech. 
The expert panel consists of: 
Robert Gaymer-Jones: CEO Sofitel Worldwide (Paris, France). 
Paul James: Vice President Global Brand Management, St Regis/Starwood Hotels and Resorts. 
Andrea Torrance: Vice President, Rooms at Fairmont Hotels & Resorts. 
Stuart Johnson: General Manager Brown’s Hotel: Chairman of The Master Innholders. 
Darren Gearing: Vice President and GM, Shangri-La London. 
Simon Scoot: Vice President Global Brand Management InterContinental Hotels & Resorts. 
During their stay, delegates will sample some of the capital’s top tourist attractions, including the London Eye, Madame Tussauds and Hampton Court Palace. They will also visit the Olympic Park in Stratford to see preparations for this summer’s Games. 
The highlight of the congress will be a Gala Dinner at the Great Room, Grosvenor House, a JW Marriott Hotel. Press Release 22 January 2012 
GB Golden Key’s President Ron Crowdy said: 
‘The distinctive crossed Golden Keys on the lapels of your concierge is an assurance of quality and integrity. Whatever you need to know, your Golden Keys concierge has the contacts to source, obtain, reserve, recommend, advise, and personalise your stay in their city.’ 
‘It is a great honour for London to host this prestigious congress in the Olympic and Diamond Jubilee year.’ 
Congress of L’Union Internationale des Concierges d’Hotels - Les Clefs d’Or www.uich2012london.com 
Society of the Golden Keys of Great Britain & The Commonwealth www.goldenkeysconcierge.co.uk 

More Information: Visit Event Web-site