At the heart of this on-going evolution exists the new aged digital traveler, and hoteliers desire to better understand what they look for within their hospitality experience. With this in mind, weve compiled a 10-step checklist to ensure your hotel property is best equipped to attract the modern, digital traveler:
Today, guest-facing apps are soaring in popularity, automating various types of interactions between diners and restaurants. Self-service kiosks are also gaining ground. These technologies are aimed at reducing friction in the ordering process making it easier to customize meals, for example, and cut wait times.
Most hotel operators, particularly those with properties in popular destinations, have a lot to celebrate. In the United States, the industry has enjoyed eight straight years of RevPAR growth. Industry analysts agree that the party may be far from over.
Online bookings are on the up for a hotel group located in one of Brazils largest cities, only months after launching new hotel websites powered by SiteMinder. Boulevard Hotéis, which caters for both leisure and corporate travelers in the stunning metropolis of Belo Horizonte, Brazil, reports online bookings have grown 38 percent and the group is showcasing the best it has to offer for the first time.