The following is an excerpt from The 2017 Smart Decision Guide to Hotel Property Management Systems, which is currently available for complimentary download. continue reading →
As part of their technology modernization process, hoteliers are phasing out function-specific, standalone software programs that are unable to 'talk' with one another. In their place hoteliers are deploying technologies that can connect and seamlessly share data. Combined, these technologies can automate all of the different functions that take place across the property - and, if required, across multiple properties - in a unified and integrated fashion. continue reading →
Every major Property Management System on the market today is a mature software product, with reliable and robust functionality and new platform capabilities being added on an ongoing basis. According to new research from Starfleet Research, recent enhancements have tended to focus on helping hoteliers generate more insights from their data. continue reading →
According to The 2017 Smart Decision Guide to Hotel Property Managements Systems, 96 percent of hoteliers believe that the biggest benefit one can expect to gain with the right property management system (PMS) is to improve guest satisfaction and the quality of the guest experience. Only slightly fewer (93 percent) believe that the biggest benefit is to streamline hotel operations and reduce operating costs. continue reading →
According to The 2017 Smart Decision Guide to Hotel Property Management Systems making the business case for upgrading PMS capabilities means projecting the likely return on investment. continue reading →
The 2017 Smart Decision Guide to Hotel Property Management Systems contains a multitude of recommendations for researching and evaluating next-generation hotel technologies. But one piece of sage advice really stands out: 'Know thyself.' continue reading →
This authoritative and popular guide from the leading provider of best practices IT market research for the hospitality industry serves as a valuable resource for hoteliers seeking to implement a new PMS or upgrading their current platform capabilities. continue reading →