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Weekly Newsletter
and Articles |
This is an
entertaining hotel industry newsletter published by Thomas Wahl.
Feature articles, industry commentary, industry news highlights, polls ,
featured sites, products and books.
Articles are contributed by professionals both from the
hotel and other industries. If you are interested in contributing, please
contact
twahl@hotelresource.com.
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For other Hotel Industry Mailing lists
click here. |
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To view the newsletter archives
select the year. |
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1999
2000
2001
2002
2003
2004
2005 |
Archive (Click on date to
view)
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| Vol. 5: Issue 49
Dec
17th/03 |
Inside View:
How an Independent Hotel can turn lemons into lemonade |
Feature:
Merchant Model Impact on 2003 U.S. Hotel Profits estimated to be $1 billion |
| Vol. 5: Issue 48
Dec
9th/03 |
Inside View:
Is the Price of Talent Increasing? |
Feature:
The Newest Spokes in the Wheel of Hotel Marketing - Electronic Tools –
Websites, E-Marketing, and Third Party Distribution Systems |
| Vol. 5: Issue 47
Dec 2nd/03 |
Inside View:
Corporate Governance and Organizational Culture |
Feature:
Move Your Business Ahead With Clarity and Inspired Action |
| Vol. 5: Issue 46
Nov
25th/03 |
Inside View:
Hotel Sales --
Innovation in the Face of Limitations |
Feature:
Rebranding? Now
Market Your Hotel Conversion! |
| Vol. 5: Issue 45
Nov 18th/03 |
Inside View:
Picking a
Franchise |
Feature:
Terrorism: who's
liable? - The Legal Status Of Hotel Owners And Management Companies |
| Vol. 5: Issue 44
Nov 11th/03 |
Inside View:
Managers Who Leave
PR to Others |
Feature:
Travel Industry
Cautiously Optimistic For 2004 Outlook |
| Vol. 5: Issue 43
Nov 4th/03 |
Inside View:
Web site analytics
- the difference between watching and listening |
Feature:
The Good News &
the Bad News - Improving Economy = New Hotel Development |
| Vol. 5: Issue 42
Oct
28th/03 |
Inside View:
The General
Manager as Your Chief Sales Executive? |
Feature:
The Top 10 Time
Wasters |
| Vol. 5: Issue 41
Oct
21st/03 |
Inside View:
Hotels Are
Profitable And Property Prices Are Firm - What Is All The Whinning About? |
Feature:
Recognizing the
Value of Front Line Sales People |
| Vol. 5: Issue 40
Oct
14th/03 |
Inside View:
The Six Most
Common Barriers To Sales Success |
Feature:
Leadership -
General Managers Managing the Sales Process |
| Vol. 5: Issue 39
Oct
7th/03 |
Inside View:
Cornell Experts
Propose Strategies For Hotels Challenged By Growing Internet Room Bookings By
Customers |
Feature:
Time for a New
Sales, Marketing or Public Relations Approach? Conduct your marketing review
and integrate your marketing! |
| Vol. 5: Issue 38
Oct 1st/03 |
Inside View:
Good Times and
Bad Compensation for Retaining the Best and Brightest |
Feature:
On-Line
Marketing Strategies: Think Horizontally
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| Vol. 5: Issue 37
Sept
24th/03 |
Inside View:
More Insights Into
the Realities of the Post 9/11 Period |
Feature:
Invest in Yourself
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| Vol. 5: Issue 36
Sept
17th/03 |
Inside View:
Online travel
agents cast their web wide |
Feature:
The Simple but
Awesome Hospitality Secret
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| Vol. 5: Issue 35
Sept
10th/03 |
Inside View:
Building a
Destination Web Strategy in Hospitality |
Feature:
Take A Reality
Check On Time
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| Vol. 5: Issue 34
Sept 3rd/03 |
Inside View:
2003 North America
Hotel Guest Satisfaction Index |
Feature:
You Need A Little
Willingness To Handle Your Anger!
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| Vol. 5: Issue 33
August
27th/03 |
Inside View:
Compensation
Trends - Dot com Makes a Comeback |
Feature:
Be Focused in
Every Moment
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| Vol. 5: Issue 32
August
20th/03 |
Inside View:
What To Expect
From Your Sales People And How To Get Results |
Feature:
Upsell Water With
Options, Don’t Gouge The Guest
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| Vol. 5: Issue 31
August
13th/03 |
Inside View:
Are you laying-off
the right employees? |
Feature:
Best Hotel deals
are on the Internet? Hold the phone
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| Vol. 5: Issue 30 August 6th/03 |
Inside View:
Optimizing User Feedback In The Hospitality Sector |
Feature:
Identify Your Uniqueness To Attract Success
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| Vol. 5: Issue 29 July
30th/03 |
Inside View:
The Continuing Decline Of U.S. Hotel Profits |
Feature:
Malpractice Of The Mouth
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| Vol. 5: Issue 28 July
23rd/03 |
Inside View:
The Wired Hotel: Enhancing Your Web Site's ROI or How To Increase Your "Look-to-Book" Ratio - A Case Study |
Feature:
7 Lessons For Your Life and Business From Wimbledon
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| Vol. 5: Issue 27 July
16th/03 |
Inside View:
Lowest Price Guarantees in Hospitality - Age old wisdom to beat the intermediaries at their own game |
Feature:
When The Watering Hole Shrinks...
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| Vol. 5: Issue 26 July
9th/03 |
Inside View:
Owner/Operator Disputes: Issues in the Downturn |
Feature:
What Are You Saying And Who Is Listening?
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| Vol. 5: Issue 25 July
2nd/03 |
Inside View:
New breed of owners starts turning the screw on operators |
Feature:
Telling The Tough Truth
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| Vol. 5: Issue 24 June
25th/03 |
Inside View:
How To Avoid Post-Merger Depression |
Feature:
Crisis Management: Could You Cope If The Unthinkable Happened
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| Vol. 5: Issue 23
June
18th/03 |
Inside View:
Back to normal after
SARS? Let’s hope not … |
Feature:
Worldwide Supply Of
Hotel Groups - A Total Of 5 Million Rooms; Up By 1.9% In 2002
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| Vol. 5: Issue 22
June
11th/03 |
Inside View:
Risk It! |
Feature:
Study At Cornell Shows
Why Hotel Discounting Usually Doesn’t Work And Why Hotels Can Raise Prices In
Good Times
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| Vol. 5: Issue 21
June 4th/03 |
Inside View:
Compensation Trends in
Trying Times |
Feature:
Ratings As A Sales
Tool
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| Vol. 5: Issue 20
May
28th/03 |
Inside View:
The Realities of Hotel
Marketing in a Post-9/11 World |
Feature:
Differentiation in
the land of Yahoo
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| Vol. 5: Issue 19
May
21st/03 |
Inside View:
Exhausted Or
Exhilarated, Which Do You Choose? |
Feature:
Qualified Restaurant
Staff Hard To Find And Keep, Even In A Down Economy, Cornell Study Shows
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| Vol. 5: Issue 19
May
14th/03 |
Inside View:
Boutique Hotels: How
To Survive In A Down Market-Getting Back To Basics |
Feature:
Forget Damage
Control - Managers Should Focus On Pulling The Weeds!
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| Vol. 5: Issue 18
May 7th/03 |
Inside View:
The "Other"
Relationship Managements: Process, Supplier and Systems |
Feature:
Handle Your
Distractions to Keep Focused
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| Vol. 5: Issue 17
April
30th/03 |
Inside View:
The Battle of the PARs –
RevPAR vs. GOPPAR |
Feature:
Don't Make Excuses:
Make Things Happen!
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| Vol. 5: Issue 16
April
23rd/03 |
Inside View:
In The Firing Line |
Feature:
Draw The Line In The
Sand In Ink
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| Vol. 5: Issue 15
April
16th/03 |
Inside View:
SARS? Yet Another 'shock
To The System'... European Short-Haul Likely To Remain Immune? |
Feature:
Regain Your Motivation
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| Vol. 5: Issue 14
April
9th/03 |
Inside View:
Sick and tired! - the industry is struggling for survival by Steve Shellum |
Feature:
Hotel Investing: Deal seekers see the light at the end of a long and familiar
tunnel by Bryan Younge
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| Vol. 5: Issue 13
April 2nd/03 |
Inside View:
Lest not forget CRM = Customers Really Matter! |
Feature:
Measuring Your Worth
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| Vol. 5: Issue 12
March
26th/03 |
Inside View:
Two Marketing Thoughts for the Day |
Feature:
Young hotel or old hotel? Where is the better salary?
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| Vol. 5: Issue 11
March
19th/03 |
Inside View:
Ready for the Balance Beam? |
Feature:
Internet Travel and Hospitality - Not just pancake mix…
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| Vol. 5: Issue 10
March
12th/03 |
Inside View:
GOPPAR, A Derivative Of REVPAR! |
Feature:
Heightened Security Requires New Strategies In Hotels Sales by Carol Verret
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| Vol. 5: Issue 9
March 5th/03 |
Inside View:
Are Hoteliers Ready to Meet the New Challenges in Online Business Travel |
Feature:
Feature - High-Speed Internet Access in Hospitality 2003
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| Vol. 5: Issue 8
February
25/03 |
Inside View:
Simplicity, Not Basics Post “Hospitality Bubble 2000” |
Feature:
Keep Yourself Focused For Longer
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| Vol. 5: Issue 7
February
18/03 |
Inside View:
The Power of Focus |
Feature:
Website Optimization - The Blueprints For A Robust Direct-To-Consumer Online
Distribution Strategy
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| Vol. 5: Issue 6
February
11/03 |
Inside View:
E-rooms – A New Market Segment? |
Feature:
“We don’t sell; customers buy.”
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| Vol. 5: Issue 5
February 4/03 |
Inside View:
Feature - Contingency Marketing Plan - War In Iraq! |
Feature:
Branded Hotel Properties: An Excellent Contrarian Play?
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| Vol. 5: Issue 4
January
27/03 |
Inside View:
Indiscretions Can Kill Your Business |
Feature:
Choosing Your Weapons
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| Vol. 5: Issue 3
January
20/03 |
Inside View:
e-Commerce Marketing, The Race For Success - by Rick Welch |
Feature:
How to Lower the Property Taxes on Your Hotel or Restaurant
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| Vol. 5: Issue 2
January
13/03 |
Inside View:
Develop a Theme That Inspires You |
Feature:
Superheroes Need Not Apply by Rhoberta Shaler
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| Vol. 5: Issue 1
January 6/03 |
Inside View:
Mountain Climbing Over Molehills by Rhoberta Shaler |
Feature:
Never, Never Accept Mediocrity!
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