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Hotel Industry Trends - Management
Saturday September 6th, 2008
Next
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Most Read
Page 1 of 4
It's Not the Economy - Stupid - By Dr. Rick Johnson
The Pygmalion Effect - Have you ever heard the term 'A Self Fulfilling Prophecy'? That is what the Pygmalion Effect is all about. You beg...
2008-09-04
Management
more...
Going 'Off Book' - The Movement towards Empathetic Hospitality - By Shannon Pruce - Acc...
In acting circles, they are the two words that can strike fear in the hearts of the most seasoned performer - 'off book.' The script has ...
2008-09-04
Management
more...
Lessons from the Field - 10 Hotel Sales Action Steps to Succeed in Today's Competitive ...
We have all heard the expressions about the need to try something different if we expect different results, as well as the message about ...
2008-09-03
Management
more...
Destination Analysis Demonstrates Strategic Planning for Sustainable Tourism
Destination planners in all locations seek to be as fashionable as possible and to attract high spending visitors. The featured article i...
2008-09-03
Management
more...
Competing Against Yourself: Hospitality Sales Professionals - Lesson #13 from Olympic G...
'Do you think you'll have any competition in London in 2012?' asked NBC sportscaster Bob Costas of Olympic Gold Medalist Michael Phelps. ...
2008-09-02
Management
more...
Cornell Study Says Human Resources Is the Key to Revenue Management
As revenue management becomes increasingly integrated in hotel sales, it will need stronger human resources support. In a survey conducte...
2008-08-29
Management
more...
Lessons from the Field - 10 Hotel Sales Mistakes to Avoid in Today's Competitive Market...
Mistakes do happen - that is human, understandable and part of our professional learning cycle. What we need to remember is to improve an...
2008-08-22
Management
more...
Consistency - the Key to Success - By Rob Rush
OK, let's get down to the bottom of this. Please stand up and raise your hand if you've been 'WOW-ed' lately. At the supermarket, dry cle...
2008-08-20
Management
more...
Lessons from the Field - Ways to Identify and Build Repeat Guests - By John Hogan
There are only two ways to get a new customer: 1. solicit a new customer any way you can. 2. Take good care of your present customers, so...
2008-08-18
Management
more...
Improve Your Listening, Improve Your Service
Cornell Tool Shows Managers How to Be Better Listeners
2008-08-15
Management
more...
Profit Optimization Is Everyone's Job - By Doug Kennedy
Regardless of whether RevPAR and bottom-line profits are trending upwards or downwards in your hotel's market, there's no better time tha...
2008-08-14
Management
more...
Keeping Positive: New Generation of Hospitality Sales Professionals Lesson #12 - By Dav...
It's got to be depressing for anyone having to go to work these days what with all of the bad news out there - soaring fuel costs causing...
2008-08-11
Management
more...
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