While the 5-Star Promise inspired the cooperation of over 24 hotel brands across the U.S, it also brought with it heightened legislative expectations amidst tight timelines. With so many hotel properties - over 18,000, to be exact - committed to the deployment of new safety standards (ESDs) by the end of 2020, the demand for panic buttons has reached a fever pitch.
London-based hospitality technology solutions provider recognised as one of the countrys fastest growing companies in 2019
Some aspects of the guest experience are timeless. Travelers tend to expect, among many other things, cleanliness, complimentary shampoo, proximity to business meetings or key attractions, and a great view. But with emerging technologies and evolving guest needs, hotels are having to play catch up to stay current with guest needs.
The newly appointed additions to the team include: John Seaton as Chief Commercial Officer, Michael J. Bennett as Chief Marketing Officer, Olga Peddie as Chief Digital Officer, Steve Stearns as General Manager, APAC and Ron Lugo as General Manager for Rainmaker, a Cendyn company.