Steward spent two out of her three decades of hotel experience with The Ritz-Carlton, where she managed revenue management, strategic sales, and operations for several resort and city properties across the nation.
In his most recent role as General Manager of JW Marriott New Orleans, Olivier exceeded all key metrics, where he produced remarkable results in employee, quest, and owner satisfaction - all while improving topline revenue and GOP margin during the height of the pandemic.
Most recently, Ferland served as Market General Manager of The Ritz-Carlton Key Biscayne, Miami, and The Ritz-Carlton, Coconut Grove, Miami where both luxury properties unveiled masterful redesigns and new offerings under his leadership.
The Ritz-Carlton New York, NoMad has welcomed Bastian Germer to the role of General Manager of this upcoming hotel. A tenured industry professional, Germer joined the hotel, which is slated to open its doors this spring.
Most recently, Jenny served as Hotel Manager at The Ritz-Carlton Orlando, Grande Lakes, where she oversaw and managed a $34 million renovation.
Jacqueline 'Jackie' Volkart has been appointed dual general manager at The Ritz-Carlton Resorts of Miami Beach, including the 376-room Ritz-Carlton, South Beach and the 95-room Ritz-Carlton, Bal Harbour.
The Ritz-Carlton, Amelia Island announce the promotion of Greg Cook as General Manager. Cook was formerly an Area General Manager, with oversight of The Ritz-Carlton, Amelia Island included in his leadership portfolio, and has been intimately involved with all aspects of the property.
Bringing over 20 years' experience with Marriott International to his new role, John's career has taken him around the globe, most recently to the island of Gods in 2015.
Prior to joining The Ritz-Carlton, Cleveland, Faler served as Hotel Manager for The Ritz-Carlton, Los Angeles – the heart of the thriving L.A. LIVE entertainment complex.
Joseph joins The Ritz-Carlton from the Embassy Suites by Hilton, South Jordan & Palm Beach Gardens in Utah, where he served as the opening general manager.