All Hotel Industry News

No matter how much on-the-job experience you’ve amassed over the years, successful hotel marketers still need to crush the subjects they learned in high school and/or college. continue reading →

Rosewood Hotels & Resorts has been appointed by Prime Residence to manage Rosewood Yangon, which will open in Winter 2018 as the brand's first property in Myanmar and sixth in Asia. continue reading →

Choice Hotels International, Inc. (NYSE: CHH) has signed two agreements with Four Raines, LLC to develop Cambria hotels in Greenville and Summerville, S.C., both rapidly growing business regions. The Cambria Hotel Greenville and the Cambria Hotel Summerville are both slated to open in October 2019. continue reading →

Fraudsters are becoming increasingly innovative, says Anthony Hynes, MD and chief executive of eNett International continue reading →

Washington DC-based real estate investment firm Excel Group has announced its recent acquisition of the 165-key Hampton Inn Newark-Harrison-Riverwalk located in Harrison, NJ adjacent to downtown Newark, NJ. continue reading →

Six Senses Bhutan is a collection of five boutique lodges set in the western and central valleys of Bhutan, each with its own character, environment and experiences. continue reading →

HVS Design and Jonathan Nehmer + Associates (JN+A) are proud to announce the completion of the 2018 Hotel Cost Estimating Guide. The Guide is a comprehensive listing of capital expenditure construction and FF&E costs for hotel renovations in the USA. continue reading →

At the foot of the Corcovado mountain and the Cristo Redentor, the architectural complex of 'Largo do Botícario', in the neighborhood of Cosme Velho, Rio de Janeiro, will be the first JO&JOE to open outside of Europe and in the AMLAT region (opening 2020). continue reading →

The Andaz brand announced today its latest collaboration with (RED) - the AIDS organization founded by Bono and Bobby Shriver - the launch of a custom suite at Andaz London Liverpool Street personally designed by Sir Terence Conran, founder of Conran and Partners. continue reading →

On many levels, marketing in the hotel industry has advanced rapidly, yet at most hotels and brands, the 'message on hold' (MOH) scripting is stuck in the 1990’s. Whether you call a hotel directly or call into its central reservations office, after the auto-attendant places you in queue the MOH nearly always direct callers back online again and again throughout the scripting. continue reading →