Management Appointment Pan Pacific

Pan Pacific Hotels Group Announces Five Senior Appointments for First London Property

Five Senior Appointees at Pan Pacific's First London Property
Pan Pacific Hotels Group Announces Five Senior Appointments for First London Property

Pan Pacific

Pan Pacific Hotels Group announces the appointment of five new management positions for Pan Pacific London, the group’s first hotel in Europe opening in Autumn 2020. Located in London’s new landmark tower, One Bishopsgate Plaza combines the 237-room hotel with 160 private residences, just moments from Liverpool Street Station.

Anne Golden, General Manager

Seasoned hotelier Anne Golden joins Pan Pacific London as General Manager, overseeing the first London opening for Pan Pacific Hotels Group.

In her role, Golden will manage property operations, business development, brand positioning and revenue management for this luxurious London property, enhancing Pan Pacific Hotels Group's already well-established reputation and elevated guest experience. She will also oversee all Food & Beverage outlets, consolidating the hotel as a dining destination for Londoners and international guests alike.

With considerable London experience working with luxury brands such as Morgans Hotel Group – the original boutique lifestyle brand and hotel disruptor – and Mondrian, Anne has successfully managed new hotel openings and pioneered re-brandings. Through her painstaking attention to detail, vast experience and dedication, she has supported her teams to ensure the hotels were swiftly established as some of the best performing hotels in London.

She is honoured to be spearheading the team who will be bringing Singapore to the City as General Manager of Pan Pacific London.

Michelle Whittemore, Director of Marketing Communications

Michelle Whittemore joins Pan Pacific London after spending two years as Senior Head of Marketing at the luxurious 283-bedroom Corinthia Hotel London.

Michelle comments, "It is my goal to launch and strengthen the awareness of the Pan Pacific Hotels Group in Europe and to increase value to our London property through highly targeted performance-driven marketing activities."

Whittemore brings 18-years insight across two continents gaining in-depth knowledge of all hotel disciplines. Previous roles include Director of MarComm for hospitality management company Nira Hotels & Resorts and Account Director for global PR agency PRCO, both London based. Preceding, her global footprint spreads from Southern Africa to Europe operating in key senior roles across the PR and Marketing agency LSC and world-leading International Hotel Group, Marriott International.

Kate Ruddick, Director of Sales

Pan Pacific London has appointed Kate Ruddick as its Director of Sales.

Kate joins from SBE, formally known as Morgans Hotel Group, where she oversaw three hotels in London as Regional Director of Sales, leading a team of 12 at its peak for almost ten years. Additional previous experience includes working for three years at The Lanesborough London.

Kate will use her experience within the luxury travel sector to focus on the luxury lifestyle, local corporate business, MICE and entertainment sectors.

Claire Gilbertson, Director of Revenue

Pan Pacific London has appointed Claire Gilbertson as Director of Revenue to head up the UK team.

Claire, previously Revenue Director at Mandarin Oriental London for two years where she then went on to act as Regional Revenue Director at Morgans Hotel Group until 2019, will oversee revenue generation for Pan Pacific's first European property.

Additional experience includes working with Millennium & Copthorne and Langham Hotel London.

Jennifer Chu, Finance Director

Jennifer Chu joins Pan Pacific London as Finance Director. Prior to this, for the past five and half years, Jennifer held a Regional Head of Finance role at Dorsett Hospitality UK, responsible for the opening and operating of its two London Hotels and destination bar from a finance perspective.

Proceeding, Jennifer brings ten years hospitality experience where she held various roles from Front of House to Finance & Accounting at Marriott International.

Jennifer is a Chartered Accountant by CIMA and she also holds qualifications from Cornell University and Leeds University in Hotel Real Estate Investment, Asset Management and Journalism

These appointments are made in anticipation of Pan Pacific London opening in Autumn 2020. 



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