Omni Hotels & Resorts announced today that its CEO, Jim Caldwell, will also assume the role of president, effective immediately. In his newly combined role as CEO and President, Caldwell will continue establishing the vision for the luxury hotel brand while ensuring that all operational areas within the company are aligned to achieve its long-term goals and objectives.
Caldwell has served as CEO for Omni Hotels & Resorts for the last 13 years, as well as president of TRT Holdings, Inc., a privately-owned, diversified holding company. TRT Holdings, Inc. purchased Omni Hotels & Resorts in 1996, and at that time Caldwell was named president and served in that role until 2004 when he was named CEO.
During the early years of the company, Caldwell developed the framework that has been instrumental in the growth, development and management of the Omni brand. It was Caldwell’s strategic vision to establish Omni Hotels & Resorts as a brand known for enhancing the guest experience through a high level of personalized service. This has been achieved through the company’s “Power of One” associate empowerment program and service philosophy. It reflects the belief that every guest interaction is an opportunity, or a moment, for an associate to delight a guest and deliver a memorable experience. This is evidenced by the numerous guest service awards and accolades Omni Hotels & Resorts has received over the last 20 years.
Since the acquisition of Omni Hotels & Resorts and under Caldwell’s guidance, the brand has achieved growth with an opportunistic mindset utilizing flexible growth strategies as an owner/operator, developer, and/or financial partner. Today, the brand is made up of 60 properties in urban and resort destinations in North America with more than 21,000 associates.
“Jim has been a trusted friend and business advisor for more than 30 years,” said Robert Rowling, Chairman and owner of TRT Holdings, Inc. “He is well respected by all within our organization and industry for his passion and commitment to our associates and his contemporaries. The best days of Omni Hotels & Resorts are yet to come, and under Jim’s leadership, we will continue our strategic focus and execution around our vision to enhance the experience for every guest who stays at an Omni property.”
From 1991 to 1996, Caldwell acted as vice president and general counsel for TRT Holdings, Inc. and served as president of its real estate subsidiary, TRT Development Company, and its management subsidiary, Shoreline Operating Company. He led TRT Holdings Inc. through its acquisition strategy, which eventually led to the purchase Omni Hotels & Resorts in 1996.
Caldwell currently serves as a member of the Salvation Army DFW Metroplex Command Advisory Board.
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