Sales, Telecommunications, Customer Service

Residential Resale Representative


Residential Resale Representative


Fort Worth, TX

Sales, Telecommunications, Customer Service

Degrees Required:
High School

Employment Type:

Manages Others:


Education/Work Experience Required

  • High School degree or equivalent preferred
  • Minimum 1 year in customer service or sales role

Residential Resale Representative

ADT is committed to hiring team members who are passionate about providing exceptional customer service Ð people who understand the importance of customer satisfaction and what it means to their career development.  As a company that is well-positioned to continue meeting and exceeding our customers' evolving needs, ADT also takes pride in upholding a rewarding work experience for all of our team members. With each sale, it is essential that the Residential Resale Representative ensures our customers have the best experience from the initial sales call to the follow up meetings. Residential Resale Representatives sell reactivation service and upgrade products within assigned territory to small business locations that have a previously disconnected ADT system.

Duties and Responsibilities:

  • Identify and prioritize prospects using creative lead generating techniques.
  • Build trust and rapport with customers through consistent used of established ADT processes.
  • Deliver the ADT custom version presentation to prospects, identify positive features and advantages of our products and services over those of our competition; and propose a customized solution to prospects.
  • Sell reactivation services and upgraded products within assigned territory to customers who have a previously discontinued ADT system.
  • Identify customer needs and present ADT products and services and demonstrate the differentiated ADT value.
  • Prepare final agreements for signatures
  • Meet or exceed assigned sales quota while following established ADT guidelines.
  • Adhere to current ADT policies, procedures, products, programs and services.
  • Maintain customer relationships by consistent follow up  to ensure long term satisfaction and generate referrals

Education/Work Experience Required

  • High School degree or equivalent preferred
  • Minimum 1 year in customer service or sales role


  • Excellent interpersonal skills
  • Must possess strong communication and negotiation skills
  • Effective time management skills
  • Aptitude for problem solving and resolving conflicts
  • Ability to determine solutions for customers in a consultative sales approach


  • Ability to lift 15 pounds and stand or walk for 8-10 hours/day
  • Valid driver's license with clean driving record
  • Ability to work a full-time schedule
  • Available for local travel, nights and weekends to accommodate the customers' agenda

Meet with Hiring Managers on September 13th! (Dress for Success)

Fort Worth
Thursday, September 13th
9:00am Ð 12:30pm
Radisson Hotel Fossil Creek
2540 Meacham Blvd.
Fort Worth, TX 76106
Parking: Complimentary

● Bring 10-15 Resumes ● Dress Business Professional ● This is a free event for job seekers

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Inside Sales Reps, Outside Sales Reps, Account Executives, Retail Managers, Account Managers, Insurance Sales, Customer Service, Technical Sales, Sales Managers, Pharmaceutical Sales, Telesales, Sales Trainer, Merchandiser, Mortgage Brokers, Financial Planner, Route Sales, Retail Sales, Retail Management, Human Resources and much more!

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