Front Desk Operator
White Plains, NY
Hospitality - Hotel
Founded in 1962, The TemPositions Group of Companies is one of the country's largest regional full-service staffing agencies offering temporary, contract, temp-to-hire, direct hire and recruitment process outsourcing services. We serve the New York, Connecticut, New Jersey and Northern California markets.
We are currently seeking a Front Desk Operator to work for a prestigious hotel located in Westchester County, NY.
• Greet guests with a welcoming smile and friendly demeanor
• Perform all guest check-in and check-out procedures
• Obtain or confirm guest information, assign rooms, activate and distribute keys
• Collect payment for room charges and other fees
• Answer phones and direct calls to appropriate personnel
• Make and confirm reservations
• Inform guests of hotel amenities and offerings
• Be informed and up-to-date on all types of room accommodation and availability
• Provide local information on restaurants, special sites, and activities
• Assist with and book tours and activities for guests
• Maintain a friendly personable disposition
• Perform various clerical tasks as needed
Skills: • High School diploma/GED
• Two (2) years Hotel or Hospitality experience
• MS Office proficiency
• Must have superior customer service skills and talk with a smile
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