Float Registration Specialist

Float Registration Specialist

Center For Diagnostic Imaging

11811 Northeast 128th Street
Kirkland, WA


Degrees Required:
Not Specified

Employment Type:

Manages Others:



  • High school graduate or equivalent

  • Must have a working knowledge of Microsoft Office products

  • 1-2 years customer service experience

  • Proficient with using computer systems and typing

  • Valid driver's license and proof of current insurance


  • 1-2 years medical front office experience

  • Medical terminology

  • Bilingual

  • Insurance knowledge

Be a part of something bigger -- join our team in transforming lives through remarkable service. CDI is a national provider network of medical imaging and related services. Through our collection of partnerships, we deliver our trademark customer service and high-quality services to enhance patient care in more than 35 states, offering a wide range of screening, diagnostic and interventional procedures that complement each community's needs.

CDI is an EO Employer/Vets/Disabled.

Be a part of something bigger, and join our team as a FT Float Medical Registration Specialist and help transform lives through remarkable customer service. As a Registration Specialist, you will be the first point of contact for patients -- answering phones, cheerfully greeting and registering patients, scheduling patient procedures, and acting a liaison between medical technologists and patients waiting for exams. In this FT role, you will "float" and work shifts at our Bellevue, Renton, Everett, Kirkland, and Seattle centers; as a Float position, you will be eligible for a shift differential, evening pay differential, and mileage reimbursement.

ESSENTIAL DUTIES AND RESPONSIBLITIES: Creates a positive experience for every customer, every day by believing in and practicing The Experience

(60%) Registration

  • Greets and checks-in patients scheduled for imaging services; registers demographic information and processes payment plans and copays with patients

  • Fields calls appropriately for center associates

  • Calls patients to confirm upcoming appointments

  • Acts as liaison between technologists and the patients waiting for exams and relays messages regarding scanner status and other clinic information

  • Maintains front office lobby area by straightening magazines, organizing coffee supplies, and assisting with general office clean up

  • Prepares paperwork for daily and upcoming appointments

  • Faxes reports, billing requests, and medical release forms to referring offices as requested

  • Works closely with technologists to ensure patients have a smooth transition between the front office and technical areas

(15%) Insurance

  • Verifies patient's insurance

  • Pre-certifies all exams with patient's insurance company

  • Obtains insurance authorization

  • Uses knowledge of insurance carriers (example Medicare) and procedures that require waivers to obtain authorization if needed prior to appointment

  • Handles release of information requests for patients, referring offices, other medical facilities, attorneys & insurance companies following Company guidelines

(15%) Scheduling

  • Arranges transportation, interpreters, and hotel accommodations for patients when appropriate

  • Enters and submits patient exam orders

  • Verifies orders match exam schedules

  • Schedules referrals and ensures proper authorizations are obtained

  • Schedules walk-in patients

(5%) Medical Records

  • Processes requests for image orders and CDs from referring physicians and patients

  • Maintains an up-to-date and accurate database on all current and potential referring

(5%) Completes other duties as assigned

Equal Opportunity Employer Minorities/Women/Protected Veterans/Disabled

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