When it comes to managing inventory, hotels have the daily challenge of selling as many hotel rooms as possible, at the most profitable rate, before the clock strikes midnight. Unsold nights are permanently lost revenue opportunities. This is why it is critical for Hotels to have an inventory management strategy that maximizes occupancy and revenue.
While blockchain technology contains the potential to disrupt the entire travel industry as it stands, should you be keeping an eye on it!
Today, guest-facing apps are soaring in popularity, automating various types of interactions between diners and restaurants. Self-service kiosks are also gaining ground. These technologies are aimed at reducing friction in the ordering process making it easier to customize meals, for example, and cut wait times.
At any given moment, theres a half dozen marketing buzzwords floating around in the advertising industry. We hear about growth hacking and gamification and wearables, all of which are (or have been) popular strategies designed to help businesses build their brand and market themselves. Thats all well and great, but sometimes the most effective forms of marketing are also the most straightforward. This is true when you embrace customer service as an essential component of your hotels marketing strategy.