Because of the size of the breach and the underlying issues that may have caused it, many may point to the hotel sector's drive towards personalization and trigger a major rethink.
Marriott has taken measures to investigate and address a data security incident involving the Starwood guest reservation database. On November 19, 2018, the investigation determined that there was unauthorized access to the database, which contained guest information relating to reservations at Starwood properties* on or before September 10, 2018.
The recently reported data breach at Marriott is estimated to have compromised the personal information of nearly 500 million former Starwood customers, making it the second largest in history after Yahoo. Such security breaches are on the rise at an alarming rate and reach well beyond the hospitality industry.
OpenKey today announces it has partnered with SiteMinder to make the delivery of mobile keys automated, faster and more widely available to hotel properties worldwide. Together, the leading tech giants will reach more than 160 countries where their platforms are currently active.