With data breaches increasingly in the news and customers less trusting than ever, is the travel industrys new gold too much like hard work? Derek Walter has been finding out
Award-Winning Operator Implements Execuvue BI Solution; Automatically Integrates Data from PMS, Timeclock and Aptechs Accounting and Budgeting/Forecasting Applications
In the 2010's we have witnessed a transition in group bookings to electronic conversations, as an increasing percentage of meetings, conferences and events are being booked without there being even one voice call between buyer and seller. While there is still human engagement needed to finalize contracts and details, sales is increasingly a depersonalized, transactional process done via direct email (to 'firstname.lastname@example.org') or via correspondence that takes place in online portals.
Next-generation revenue management solutions allow hotels and resorts of all types and sizes to generate better financial results. Certainly, the ability to automate pricing and distribution decisions makes the business case an easy one to make from an ROI perspective.