Topic - In-room Wine On Demand

How Upscale Hotels Are �Mixing It Up� by Offering a New Kind of Room Service With In-Room Beverages - By Adam Hoydysh, Vice President of Hotel Sales at Plum
June, 5 2019
At the Skift Global Forum in September, hospitality leaders from around the globe found themselves asking the question: How can upscale hotels redefine luxury and rise to the expectations of elite guests? After all, as the industry becomes increasingly more saturated and competitive, hoteliers will have to find new ways to interject ‘luxury’ touches, both big and small, across guest touch-points. continue reading →

The Virtualization of an Amenity: A New Way To Delight Your Guests - By Adam Hoydysh, Vice President of Hotel Sales at Plum
May, 22 2019
What was once the industry standard has, in many cases, been replaced by tech-enabled enhancements that provide instant gratification, simplified touch-points, and personalization. Consumers are used to ATMs at the bank instead of tellers, checking in for airplane flights online, and they are now looking for that same efficiency when they arrive at a hotel. No one wants to wait in line for the front desk anymore. continue reading →

Key Luxury Travel Trends Hotels Should Watch in 2019 - By Adam Hoydysh, Vice President of Hotel Sales at Plum
March, 19 2019
How do you define luxury travel? It’s a well-worn phrase, one which translates across industries and generations; but how can we truly understand such a subjective concept? With the increase in demand for unique and exotic holiday experiences, the luxury travel market is predicted to grow at a CAGR of 6.83% globally. So the question becomes - Is luxury travel about the appearance of a hotel, or more about the service? Can it be attributed to the destination or the amenities? What about emerging technology, or local experiences? How can hoteliers ensure they are tapping into the potential of luxury travel and appealing to modern guests? continue reading →