#1 luxury resort in Key West to introduce revolutionary in-room wine technology in their upscale suites to enhance service and F&B profits continue reading →
Guests enjoy convenience and sophistication of wine by the glass, property elevates service levels, reduces costs and increases F&B sales continue reading →
At the Skift Global Forum in September, hospitality leaders from around the globe found themselves asking the question: How can upscale hotels redefine luxury and rise to the expectations of elite guests? After all, as the industry becomes increasingly more saturated and competitive, hoteliers will have to find new ways to interject luxury touches, both big and small, across guest touch-points. continue reading →
Plum wine-on-demand units deployed for use in resort restaurant, lounge, gift shop, suites, as well as a mobile unit specifically for meetings and events continue reading →
What was once the industry standard has, in many cases, been replaced by tech-enabled enhancements that provide instant gratification, simplified touch-points, and personalization. Consumers are used to ATMs at the bank instead of tellers, checking in for airplane flights online, and they are now looking for that same efficiency when they arrive at a hotel. No one wants to wait in line for the front desk anymore. continue reading →
The award-winning capital hotel almost doubles its initial installation of in-room, self-serve wine by the glass technology from Plum to drive F&B revenue, reduce operational demand and modernize the guest experience continue reading →