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| Interaction Management Platform |
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| Automation is both a blessing and a curse for hotels. While automation reduces staffing costs, it also eliminates the human interaction hospitality guests love. So what’s the key to merging technology with customer expectations and personalized service? Using technology to enhance staff-guest interactions, rather than replacing them. Read more |
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| The Guest Holds All The Power |
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| What makes a guest feel most valued? How can hotels show guests that they value them with unique perks and amenities to make them feel like VIPs and keep them coming back? The hospitality landscape is, arguably, more competitive than ever before. The stakes - and the revenue potential - are high, as are guest expectations. Read more |
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| Venue Management |
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| What does it mean to be a successful hotel or venue in 2019? Well, many things - but for starters, you have to get to know the modern guest. Whether catering to the individual traveler or larger groups (or both), hoteliers are tasked with the responsibility of identifying, understanding and attending to the needs and expectations of modern travelers and planners. Read more |
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| Hotel Employee Safety |
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| The concept of wearable technology, a few decades ago, might have seemed rather farfetched - at least, in the way that we now know it to exist. With studies predicting that 28.7 million Americans 18 and older will use a smartwatch next year, more than 8 million Americans aged 55 and older expected to use a wearable device, and the realization that 23 Apple watches are sold per minute, the demand for ultra-convenient, hands-free technology is undeniable. Read more |
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| Cloud-based Data Intelligence Platform |
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| A groundswell of high-profile new partners across the APAC region sees increased investment in regional business development and support teams. Read more |
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| Hotel360 Expo |
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| The company looks to expand existing international relationships and further extend its presence in the global market Read more |
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| Guest Communication Solution |
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| Go Moment’s Ivy provides responsiveness, efficiency and profitable opportunities for iconic Atlanta hotel Read more |
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| Metasearch Explained |
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| The world of hospitality digital marketing is constantly evolving, making it critical for hoteliers to stay on top of search marketing updates. While online travel agencies (OTAs) have been a go-to for attracting new clients and boosting occupancy, metasearch sites have proven themselves as the new big player in the hotel tech industry. Read more |
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| STS Cloud Sales And Catering System |
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| Columbia Hospitality Will Have 7 Properties on the STS Cloud Sales and Catering System and 15 Using SalesAndCatering.com’s ProposalPath Online Response Application Read more |
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| API Business Intelligence |
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| The Trio analytics service enables Juniper’s clients to access a comprehensive ‘out of the box’ API analytics solution to help them optimise their client management, inventory availability and distribution capabilities. Read more |
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| Whitepaper - Hotel Website Personalization |
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| Personalization in the hospitality industry isn’t a new concept. Hotels often provide personalized in-room and on-property experiences, so why should the website experience be the same for all visitors? Read more |
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