Hotel Technology Resource
October, 6 2016
Five Ways Chatbots Could Change the Hotel Industry
JLL Real Views - Five Ways Chatbots Could Change the Hotel Industry - by Natalie Holmes
With the widespread adoption of in-house apps, instant messaging and even robots, hotels are on the cusp of a chatbot revolution. Read More
Voice Automation
Exa Ushers in the Next Generation of Guest Engagement Using Voice Automation
Exa Ushers in the Next Generation of Guest Engagement Using Voice Automation
Hotel technology startup Exa offers a serious glimpse into the future of intelligent hotels Read more
TravelClick Demand360 And IDeaS Integration
TravelClick’s Demand360® Enhances IDeaS Advanced Revenue Management Solutions, a First-of-its-kind Integrated Solution
IDeaS’ advanced revenue management systems combine TravelClick’s Demand 360® market intelligence product to further optimize hotels’ pricing and revenue strategies Read more
Facebook Messenger
What Marriott Learned from Its Facebook Messenger Missteps - Digiday
Marriott’s first foray into Facebook Messenger in March 2016 was a complete disaster. Retargeting customers with ads in Messenger rather than their news feeds immediately misfired, with these ads sliding into customers Facebook inboxes to make unsolicited suggestions. Read more
Reservation Sales & Marketing Platform
NAVIS Continues Growth, Expands Into Reno
Leading hospitality technology company opens the third market to meet emerging demand for its reservation sales and marketing platform Read more
PMS For Independents
PXP Announces EMV Payment Processing Interface with Maestro PMS
Interface with International EMV Processor PXP Automates Secure Card Approval for Maestro PMS UK Clients Read more
Budget Management Solutions
BizzSmarts and Global DMC Partners Create Alliance to Offer Data and Analytics
New Partnership Will Help Meeting Planners Spend Smarter Read more
The 2016 Smart Decision Guide To Hotel Property Management Systems
PMS Health Check: Does Your Property Management System Measure Up?
Before making a purchase decision, hoteliers want to know how well their current capabilities measure up. Are next-generation PMS solutions revolutionary in terms of the benefits they deliver with respect to guest experience management, operational efficiency, etc., relative to the current system in place? Read more
Alarm Bells Are Ringing
The Hoteliers Wake-Up Call - By Jos Schaap
Alarm bells are ringing everywhere as new technology permeates the hotel industry in a big way. Hoteliers, at times, have tried to turn a blind eye to transformative change due to the old saying 'If it is not broken, why fix it?' Well, technology is moving so quickly that embracing this change has to happen, and it has to happen now. Read more

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