Travel Scams
More Booking.com Customers Come Forward About Scam Confirmation Emails - The Guardian
The website is sending out warnings to cancel cards after noticing suspicious activity
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Booking.com News
2024 Travel Trends
Booking.com Shares Its Seven Predictions for Travel in 2024
The digital travel platform’s most extensive travel predictions research to date foresees travel as the primal pulse of life in the year ahead
OTAs
Japanese Hotel Owners Plan to Sue Booking.com over Payment Failure - The Japan Times
As major online travel agency Booking.com faces reports of payment failures in Europe and Asia, some Japanese hoteliers are planning to file a class-action lawsuit against the company.
Online Hotel Reviews
Booking.com Dominates Review Market Share but is Losing Ground to Google - PhocusWire
Google is taking share from Booking.com when it comes to who generates the most hotel reviews, according to a study.
Hidden Fees
Booking.com Owner Sued by Texas on Alleged Deceptive Practices - Bloomberg
The state claims in a lawsuit filed Thursday that the big travel reservations company leaves mandatory fees out of the prices it advertises, presenting falsely lower rates to prospective guests.
Market Report Europe
European Accommodation Barometer Summer 2023: To Put It in Three Words - Travel is Back!
The European hotel and accommodation sector is preparing for a historic year. Economic sentiment among European hoteliers is in many places exuberant, reflecting two consecutive 6-month periods of strong growth in occupancy and average daily prices as well as a positive outlook for the future. In fact, nearly half of European accommodation businesses expect 2023 to be the year of the highest revenue in the history of their establishment.
LGBTQ+ Travel
Booking.com Reveals the Contrasting World of Caution and Confidence for LGBTQ+ Travellers in 2023
The most extensive LGBTQ+ travel research from Booking.com to date spotlights the rising concerns surrounding personal safety and how active allyship in the travel industry contributes to increasing traveller confidence
Bleisure Travel
The Rise of Bleisure: Combining Leisure with Business Travel
After a few years of restricted movement, people are keen to make the most of travel opportunities — it seems even as part of their work. Employees are making the decision to enhance corporate travel opportunities with rest, relaxation, and adventure — the combination of business and leisure, also called ‘bleisure’, sets an intention for combining work and play, and has no doubt come about partly in response to Covid-19.
Market Report Europe
Accommodation Barometer 2022: Ten Challenges for Hoteliers Across Five European Markets - Booking.com
Rising energy costs and ongoing macroeconomic uncertainty are two of the biggest concerns shared by businesses across Europe.
Antitrust Probe
Online Travel Giant Booking.com Faces Antitrust Probe in Spain - Tech Crunch
More tech antitrust activity: Spain’s competition watchdog has opened an investigation into potential anti-competitive behavior by the Dutch online travel agency giant, Booking.com, following a couple of complaints lodged by the Spanish Association of Hotel Managers and the Regional Hotel Association of Madrid.